To help you, we sometimes need to open and investigate your project files directly in Godot. For that, we need you to compress your project as a ZIP file and upload and share the file with us.In this guide, you will learn:
How to create a ZIP file of your project.
How to upload the ZIP file to a free file sharing service and share the download link with us.
A ZIP file is a compressed copy of multiple files and folders brought together
into a single file. It's a common way to distribute files over the internet
because it reduces the total file size and makes it easier to share.
How to create a ZIP file
You can quickly zip your workbook project from the Godot editor:
Open the project where you're having issues in Godot
Go to ProjectPack Project as Zip...
Navigate to the folder you want to save the ZIP file in and click Save
Godot will automatically create a shareable copy of your project ready for us to investigate.Next, you need to upload the ZIP file to a file-sharing service and share the download link with us.
Uploading and sharing the file
Once you've created the ZIP file, you need to upload it somewhere before you can share the download link with us. Currently, you need to upload it to a free file-sharing website.Here are some free and private options:
In those cases, the files don't expire unless you manually remove them (except for WeTransfer, which expires after 7 days).All options are good, just make sure to set the expiration date to at least 24 hours, so we have enough time to download the file.
SwissTransfer is a free file-sharing service that allows you to upload files up to 50GB without creating an account. The files expire after a duration of your choice (by default, 30 days).To upload the ZIP file on SwissTransfer:
Go to Google Drive and sign in with your Google account.
Once you're looking at your Google Drive, drag and drop the ZIP file from your computer into the browser window to upload it. A pop-in will appear at the bottom to show the upload progress.
Once the file is uploaded, left-click on the uploaded file to open its page.
Click the Share button on the file page to open the sharing settings. On desktop, the button is at the top-right. This opens a pop-up.
Important: Make sure that the General Access option is set to Anyone with the link. It will allow anyone with the link to download the file.
Click the Copy link button to copy the download link to your clipboard.
You can now paste the download link in your message to us.
Please make sure that the link is set to Anyone with the link so that we can access the file. Otherwise, we won't be able to download the file and help you.
Click on the I agree button to accept WeTransfer's terms and conditions and privacy policy.
Click on the + Upload files button to add files.
Navigate to and select your ZIP file.
Click the three dots next to the Transfer button to reveal upload options, and click the Get transfer link radio button. This will allow you to get a download link without entering any email addresses.
Click the Get a link button to upload your file. WeTransfer will upload your file and then show you a download link.
Wormhole is a free file-sharing service that allows you to upload files up to 5GB without creating an account. The files expire after 24 hours. You an also share files up to 10GB, as long as you leave the page open.
Drag the files you want to share into the browser window. You can also click on the Select files button to open a file picker.
Wait for the upload to complete. Once complete, the window will show a checkmark with "Uploaded" and a link to the file.
Optionally, change the expiration time of the file. By default, it is set to 24 hours. For sharing with us, don't change it, because 24 hours is not a lot of time.
Click on the Copy link button to copy the download link to your clipboard.