logo
See other user guides

Uploading your Godot project files for support

To help you, we sometimes need to open and investigate your project files directly in Godot. For that, we need you to compress your project as a ZIP file and upload and share the file with us.
In this guide, you will learn:
  1. How to create a ZIP file of your project.
  2. How to upload the ZIP file to a free file sharing service and share the download link with us.
What is a ZIP file?
A ZIP file is a compressed copy of multiple files and folders brought together into a single file. It's a common way to distribute files over the internet because it reduces the total file size and makes it easier to share.

How to create a ZIP file

You can quickly zip your workbook project from the Godot editor:
  • Open the project where you're having issues in Godot
  • Go to ProjectPack Project as Zip...
  • Navigate to the folder you want to save the ZIP file in and click Save
Godot will automatically create a shareable copy of your project ready for us to investigate.
Next, you need to upload the ZIP file to a file-sharing service and share the download link with us.

Uploading and sharing the file

Once you've created the ZIP file, you need to upload it somewhere before you can share the download link with us. Currently, you need to upload it to a free file-sharing website.
Both Google Drive and WeTransfer are good options for sharing ZIP files.
How to upload the ZIP file to Google Drive
To upload the ZIP file on Google Drive:
  1. Go to Google Drive and sign in with your Google account.
  2. Once you're looking at your Google Drive, drag and drop the ZIP file from your computer into the browser window to upload it. A pop-in will appear at the bottom to show the upload progress.
  3. Once the file is uploaded, left-click on the uploaded file to open its page.
  4. Click the Share button on the file page to open the sharing settings. On desktop, the button is at the top-right. This opens a pop-up.
  5. Important: Make sure that the General Access option is set to Anyone with the link. It will allow anyone with the link to download the file.
  6. Click the Copy link button to copy the download link to your clipboard.
You can now paste the download link in your message to us.
open in new tab
Please make sure that the link is set to Anyone with the link so that we can access the file. Otherwise, we won't be able to download the file and help you.
How to upload the ZIP file to WeTransfer
WeTransfer is a website that allows you to upload files up to 2GB for free without creating an account.
To upload the ZIP file on WeTransfer:
  1. Go to WeTransfer.com.
  2. Click on the I agree button to accept WeTransfer's terms and conditions and privacy policy.
  3. Click on the + Upload files button to add files.
  4. Navigate to and select your ZIP file.
  5. Click the three dots next to the Transfer button to reveal upload options, and click the Get transfer link radio button. This will allow you to get a download link without entering any email addresses.
  6. Click the Get a link button to upload your file. WeTransfer will upload your file and then show you a download link.
open in new tab